Fund fees and investment returns

Quality independent research services are used to determine the best super fund for you.

Find my best super uses the available information from the Industry regulator to help members of My Super accounts compare the fees that they are paying on their chosen “My Super” account and the fund with the lowest fees available to superannuation members. Our research and fee comparison tool is free of conflicts and has not been supported by one of the Industry Superannuation funds or large retail funds. This tool only compares published “My Super” accounts and does not compare other legacy style funds that are closed to new members.

The Fund “A” is not necessarily a “My Super” account but is available to general public as a choice fund.

Financial Choice Pty Ltd owns the web site Findmybestsuper.com.au and findmysuper.com.au and holds a financial services licence (413567) issued by ASIC to provide advice and deal in superannuation products. Findmysuper.com.au was formed in 2000 as a search and consolidation service./em> We are not related to any superannuation or pension fund. Our privacy policy has recently changed. We have clarified that where our products are provided through a third party (such as a superannuation fund), that third party may provide us with personal information about you. Where a third party provides us with your personal information, it is the responsibility of that third party to ensure they are permitted to provide us with that information in accordance with the Privacy Act (although we will treat that personal information in the same manner as any other personal information you provide to us directly).

Privacy Guide

This is a guide to our privacy policy. We have provided this guide to make it easier for you to understand the basic principles of our privacy policy. We encourage you to read our complete privacy policy, which is set out at the end of this guide.
As a small business, we are not required to comply with the Privacy Act 1988 (Cth) (Privacy Act). However, we understand that privacy is important to you and feel that it is important to set out the basis on which we collect and use personal information. Personal information is basically information that can identify you.
We only collect personal information if it is necessary for our business purposes. The personal information we collect may include the following:

  • if you access our products, we may collect basic information such as your contact details, payment information you provide to us, and other information you may choose to provide to help us customise our products for you;
  • where our products are provided through a third party (such as a superannuation fund), that third party may provide us with personal information about you; and
  • if you choose to contact us, we may collect your contact information and other information you may provide to us;
  • when you access our products online, we may also use cookies to collect information about your computer so that our systems recognise that you are entitled to access our products.

When providing you with access to our products, however, we will generally avoid collecting personal information unless it is necessary to provide you with that access. We will not collect sensitive information about you without your consent. When registering you agree to use our service and provide us with sensitive information that we require to confirm your identity and superannuation membership.

We only use personal information for our business purposes, such as:

  • to provide you with our products and to customise them for you;
  • to contact you about our products, services or promotions from third parties; and
  • to respond to your questions and comments if you choose to contact us.

Unless otherwise noted at the time we collect personal information, we do sell, rent or trade personal information to or with third parties. We may, however, disclose your personal information to third party contractors who provide services to us, to your organisation where you are an authorised user of our products, or when required by law.

You can request not to receive information about Findmysuper Pty Ltd products, services or promotions. To make such a request, please notify us by contacting us at the details below.
Financial Choice Pty Ltd
Level 4, 32 Delhi Rd, North Ryde 2113 NSW
1300 664 118

Privacy Policy

As a small business, we are not required to comply with the Privacy Act 1988 (Cth) (the “Privacy Act”). However, we understand that privacy is important to you and feel that it is important to set out the basis on which we collect and use personal information. Personal information is basically information that can identify you.

In this privacy policy, “we”, “us” and “our” means Findmysuper Pty Ltd Pty Limited.

    1. What personal information do we collect?
      The information we collect will depend on the purpose for which it is collected. The personal information that we collect may include the following:

      • if you access our products, we may collect your name, address, contact details and (if you are required to pay) credit card information, as well as information about your use of our products. You may choose to provide us with particular information to customise the reports generated by our products so that they are more tailored to you, such as your age, gender, actual or projected super or pension balance, your profession, your state of residence and basic health information (such as smoking);
      • in some cases, where our products are being provided through a third party (such as a superannuation fund of financial planner and or Accountant), that third party may provide us with information to confirm you are a member of a particular fund, and other personal information they have collected from you such as the plan in which you are participating. Where a third party provides us with your personal information, it is the responsibility of that third party to ensure they are permitted to provide us with that information in accordance with the Privacy Act (although we will treat that personal information in the same manner as any other personal information you provide to us directly); and
      • if you choose to contact us (such as by completing the feedback form on our website), we may collect your name, email address and other contact information.

When providing you with access to our products, we will generally avoid collecting personal information unless it is necessary to provide you with that access or to customise the reports generated by those products for you.
It will always be optional for you to provide us with any more sensitive information than we require.

  • How is personal information used?
    The personal information we collect from you is only used for our business purposes, such as:

 

      • to provide you with our products and to customise them for you and provide a statement of advice or recommendation;
      • to contact you about our existing or new products, services or promotions from time to time; and
      • to respond to your questions and comments if you choose to contact us.

If at any time you no longer wish to be notified about our existing or new products, services or promotions, please let us know by contacting us

  • Will personal information be given to anyone else?
    In the circumstances described below, personal information may be disclosed outside Findmysuper Pty Ltd. There may be other instances where personal information may be disclosed outside Findmysuper Pty Ltd, however we will notify you where this is the case prior to collecting that personal information.

 

    1. Third party contractors
      Personal information collected by us may be disclosed to third parties to whom we contract out specialised services (such as IT service providers and printing companies). If we do disclose personal information to third party contractors, we take steps to ensure that those contractors:

      • comply with their obligations under applicable privacy laws; and
      • are authorised only to use personal information in order to provide the services required by us.
    2. Disclosures required by law
      For legal reasons, we may need to disclose personal information to law enforcement agencies, government agencies, courts or external advisors or in accordance with other laws.
    3. Disclosure to your employer organisation
      If your organisation has purchased a licence to use any of our products, and you are an authorised user of those products, we may provide information about your use of our products to your employer organisation.
    4. Other disclosures
      We may sell, rent or trade personal information to or with third parties.
  1. Is personal information stored safely?
    We take reasonable steps to ensure the security of personal information held by us from such risks as loss or unauthorised access, destruction, use, modification or disclosure. Our IT systems are password protected and comply with our security standards, and if personal information is held on paper files, it is stored on locked premises. We only permit your personal information to be accessed by authorised personnel.
  2. Online privacy
    This privacy statement outlines our approach to all personal information we handle, whether collected online or offline. However, particular issues that arise in the online environment are noted below.Sometimes we may generate statistics about how many people visit our website and what they look at. We use web logs and cookies to do this. This enables us to keep our website relevant and useful. Unless you are accessing our products online, generally the information we collect and use about website usage may not identify you, only the computer you are using. Most web browsers are set by default to accept cookies. However, if you do not wish to receive cookies you may set your browser to either refuse cookies or prompt you before accepting them.If you are accessing our products online, however, we generally require the use of cookies to ensure that our systems recognise that you are entitled to access our products. In these circumstances, the personal information that we may collect includes not only those details referred to in section 1 above, but also information about the computer you are using.Sometimes our website contains links to other websites, for your convenience and information. When you access a website other than www.findmysuper.com.au and www.findmybestsuper.com.au please understand that we are not responsible for the privacy practices of that site. You may wish to review the privacy policies of each site you visit.
  3. How to contact us
    If you have any questions or comments about this privacy policy, please contact us:
    Financial Choice Pty Ltd
    level 4, 32 Delhi Rd, North Ryde 2113 NSW.
    1300 664 118
  4. Changes to this Privacy Policy
    This privacy policy may change from time to time. This policy was last updated on September 30, 2015.